“We” take data protection very seriously in compliance with SAMA instructions and in the interest of the customer, and it is important for us for you to understand how we use your personal data.
This privacy policy details the purposes by which we process your personal data, with whom we share it, the rights you own with respect to that data and everything else we believe is important to you to know.
You should read this privacy policy to ensure you understand Tameeni’s privacy practices of which are applicable to its services that may be provided through the entire gulf cooperation countries. Use of any of the online services available at this website implies that you accept these terms and conditions. If you do not accept these terms and conditions, please do not access this website, or use any of the online services available at this website.
The main purpose for which we process your personal data is to provide you with the services you request from us through www.health.tameeni.com (the website) or our application. We may need some information from you to do this. We cannot bid without this data. We will also process personal data for other purposes, such as marketing (where you agree), market research and fraud prevention. We will only keep your personal data if it is necessary for the purpose we need for personal data.
We will need to share some of your personal data with certain third parties, such as insurance companies authorized by official authorities. That offer you bids through our website or app by performing checks from different databases to assess your eligibility for bids and make decisions about you in fully automated ways. These partners are responsible for how they process your personal data and should you wish to see their policies through their public websites, please refer to their public websites directly.
1. Definitions
"We" "US" " OUR" "TAMEENI": TAMEENI website www.health.tameeni.com or TAMEENI app. This website is operated by Tameeni e-broker Company ("Tameeni"); additional details about Tameeni are provided in our website usage terms.
"YOU""YOUR": A user to the website or the application.
"Insurance Companies": Companies authorized to perform insurance activity by SAMA contracted with us to show their offers through our website and application.
2. Scope Of Policy
Please be aware that this privacy policy applies only to this website. Within this website, you may see links or references to other websites which are not covered by this policy and are likely to have different information practices. We therefore encourage you to read the privacy policy of each website you visit. We provide these references and links for your convenience; they should not be construed as an endorsement of such websites, their content, or their information practices. You are solely responsible for any interactions you may have with such websites.
3. No Warranties
Due to the nature of the internet, Tameeni’s service does not warrant that this website or the server that makes it available are free of viruses or other harmful components or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. The user assumes the entire cost of all necessary maintenance, repair or correction of its own hardware or software.
We make no representations or warranties regarding the accuracy, functionality or performance of any third-party software that may be used in connection with the website or the services offered through this website.
The information on this website is provided on an ‘as is’ and ‘as available’ basis. All express or implied warranties of any kind (including warranties of merchantability, fitness for purpose and non-infringement of the intellectual property of a third party) are excluded to the fullest extent permitted by applicable law. We make no representation or assurance of uninterrupted or error free service, or that the website will provide any specific search results. We may change the Information from time to time without notice and makes no commitment to keep the Information up to date nor any representation or warranty as to the currency, accuracy or completeness of the Information.
We are not responsible for the acts or omissions of any customers, other users of the website, advertisers on the website or other third parties connected with the website nor for the events, services or products of any event organizer, venue, promoter, producer or other third party connected with any event or product sold on the website.
The website is controlled and operated by us from our offices in the Kingdom of Saudi Arabia. We do not represent or warrant that the information is appropriate or available for use in other jurisdictions and access to the Information from jurisdictions where its contents are illegal is prohibited. You may only use this Website for lawful purposes and in accordance with these terms and conditions.
4. Online Payments
If you have chosen to make an online payment against your insurance policy by credit card, you will be required to enter your credit card details online and we will seek authorization to charge your credit card for the amount selected.
The personal information that you enter is encrypted using the Secure Socket Layers (SSL) protocol. What this means is that all your information is sent through a secure ‘pipeline’ between yourself and Tameeni’s website making it unreadable when it is being transmitted.
5. How we use your information and who we share it with
Your privacy is very important to us and we have designed our Privacy Policy with the objective of maintaining your trust, confidence and respecting your right of protecting your personal information. We will use your information to manage your insurance with us, including underwriting, claims handling and statistical analysis. This may include disclosing your information within the Tameeni’s internal service and to insurance agents, brokers and insurance companies who are authorized by official authorities. we use your information and who we share it with
We do not disclose your information to anyone outside the Tameeni’s service except:
6. Collection of Information
Most of the data we process will be data we collect directly from you when you request a quote. We will ask you various questions to collect the data we need for bidding and comparison information. We will only be able to offer a quote service if you answer the mandatory questions. We are doing our utmost to ensure that that information is accurate and up to date, please assist us in this by advising us of any changes as soon as possible.
We are constantly striving to improve the quality of our service and the efficiency of our systems and so, from time to time, we may use your personal information during staff training and/or system testing.
7. Exchange of Information
At various times, we will exchange personal information with certain other approved organizations for underwriting and fraud prevention purposes and we may provide such information to others where required or permitted by law. Also, your personal information will sometimes be used and analyzed by us and other companies in the Tameeni group for the following purposes:
We may send data in confidence for processing to other companies within the Tameeni group. By entering your details onto our website, you are consenting to such use of your personal data.
Disclosure of your information to a third party outside of Tameeni's service will only be made where the third party has agreed to keep your personal information strictly confidential and use it only for the specific purpose for which we provide it to them and:
Enhancements in technology may result in changes in the way we view, record, and use your personal information. If we think the changes could be to your disadvantage, we will advise you by posting a notice of amendment on the website. If you then continue to use a service or product, we will assume you have consented to the changes without having to give us written notice.
8. Use of Personal Information for Marketing Purposes
The information you supply may be used by us, other members of the Tameeni and carefully selected Third Parties for research purposes or to inform you of other products or services that may be of interest to you, or to create a better experience for you on our website, unless you have advised us otherwise in writing. You will always be given the option to opt out of any further communication.
9. Dealing with Other People
If your spouse or one of your family members contacts us on your behalf, due to data protection, we will be unable to answer their queries.
We will not reveal any credit or debit card numbers to anyone other than the policyholder.
10. Data Security
Although we take reasonable steps to protect the personally identifiable information that you provide via this website, no system is 100% secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the information we gather or provide via this website. You also acknowledge and agree to your knowledge without any liability to us.
11. Copyright and Trademarks
Tameeni’s service owns or has license to use the trademarks, logos and service marks displayed on this website. These may not be copied, shared, or distributed from Tameeni’s website, without the prior written permission of Tameeni. You consent that you will be subject to liability and payment of liquidated damages to Tameeni if you make any kind of improper and contrary use of the terms and conditions mentioned here.
The regulations of SAMA and TAMEENI policy strictly prohibit the use of Tameeni website by the insurance brokers or sales representatives, Except for authorized purposes through the platform. Tameeni website is only for a personal use and exclusive to the concerned individual and policy holder, and non-transferable to any third party.
Materials on this website are protected by registration of copyright and trademark. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed, or used in any other way for commercial or public purposes without Tameeni’s prior written consent.
12. Amendments:
We may change this privacy policy at any time without prior or subsequent notice. You are responsible to keep yourself updated by reading this privacy policy before you access the website. You agree that the current version of the privacy policy applies to your use of the website www.health.tameeni.com
13. Inquires:
Any questions or comments about the website or privacy policy should be directed via email using the form on the page "contact us" on www.health.tameeni.com.
14. Applicable law and competent courts
These terms of use shall be governed by and construed in accordance with the laws of Saudi Arabia. Disputes arising of the terms of shall be subject to the exclusive jurisdiction of the courts Riyadh in Saudi Arabia.
*This English version is offered as a reference only. If there were any discrepancies between the Arabic and English versions, kindly refer to the Arabic version as the binding version.
