At Tameeni, we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable laws and regulations, including the Personal Data Protection Law enforced by the relevant authorities in the Kingdom of Saudi Arabia. By using our services and visiting our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect and process the following types of personal data:
Personal identification information: Name, contact details (email, phone number, address), and identification documents (e.g., national ID).Financial information: Payment details, credit card information, and transaction history.Technical data: IP addresses, browser type, access logs, and related information.Insurance-related information: Policy numbers, vehicle details, and related information.
2. Purpose of Data Collection
We collect your personal data for the following purposes:
To provide insurance services, process claims, and manage your policy.To comply with legal obligations, including fraud prevention and regulatory requirements.To improve our services, enhance user experience, and ensure security measures.To send updates, offers, or essential information related to your insurance policy.
3. Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
Contract execution: Processing is necessary to fulfill our contractual obligations with you.Legal obligations: Compliance with regulatory requirements as stipulated by the insurance authority and other relevant authorities.Consent: Where applicable, we will seek your consent for specific processing activities.
4. Data Sharing and Disclosure
We may share your personal data with:
Insurance partners and affiliates: To facilitate the provision of services, claims, and other insurance-related processesRegulatory authorities: When required by law or in response to legal proceedingsThird-party service providers: To ensure you receive services related to your policy.International data transfers: If personal data is transferred outside of Saudi Arabia, we will ensure appropriate safeguards are in place and obtain your explicit consent, unless otherwise permitted by applicable laws.We do not sell or rent your personal data to third parties for marketing purposes.
5. Data Retention
Your personal data will be retained only as long as necessary to achieve the purposes for which it was collected, including fulfilling legal, accounting, or reporting requirements. Retention periods are determined by applicable regulations. After this period, your data will be securely deleted or anonymized.
6. Data Protection and Security Measures
We implement strict security measures, including encryption and access control, to protect your personal data from unauthorized access, loss, or disclosure. We also conduct regular audits to ensure compliance with cybersecurity best practices.
7. Data Breach Notification
In the event of a data breach, we will notify the relevant authorities and affected individuals as required by law, and take all necessary measures to mitigate risks.
8. Your Rights
Under the Personal Data Protection Law, you have the following rights:
Access: Request a copy of the personal data we hold about you.Correction: Request correction of inaccurate or outdated personal data.Deletion: Request deletion of your personal data, subject to legal obligations.Objection: Object to the processing of your personal data under certain circumstances.Data portability: Request the transfer of your personal data to another entity in a structured format.Restriction of processing: Request to restrict the processing of your personal data in some cases.Opt-out of promotional messages: Contact us to stop receiving promotional messages.To exercise these rights, please contact us at support@tameeni.com.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
10. Automated Data Processing
We may use automated processing to make certain decisions, such as assessing your eligibility for insurance policies. You have the right to request human review of any automated decision that affects you.
11. Policy Amendments
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any significant updates will be communicated via our website or email. Please review this policy regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: support@tameeni.com
Phone: 8002444455
Address: Tameeni, Riyadh, Kingdom of Saudi Arabia
Riyadh, Al Munsiyah, Al Thumama Road, Building No. 3723, P.O. Box: 13249.
